Question 1

What is Ratio Ready?

Accepted Answer

Ratio Ready is an image processing service built for print-on-demand sellers. Upload your artwork and get print-ready files at 300 DPI — including clipart, wall art variants, poster files, and listing mockups. It works through a web dashboard or a REST API, so you can process images manually or automate your workflow entirely.

Question 2

How do I create an account?

Accepted Answer

Click "Get Started" on the homepage and sign up with your email address. Every new account receives 100 free credits instantly — no credit card required. You can start processing images right away.

Question 3

What are credits?

Accepted Answer

Credits are the currency you use to process images. Each operation costs a set number of credits (for example, clipart processing costs 1 credit per image). You buy credits in packs, and they are valid for 180 days from purchase. Check the pricing page for current credit pack options and per-operation costs.

Question 4

What file formats are supported?

Accepted Answer

You can upload JPG, PNG, WebP, TIFF, and HEIF/HEIC images. Output format depends on the operation: clipart with transparency is saved as PNG, while wall art, posters, and mockups are output as high-quality JPG. All outputs are set to 300 DPI for print.

Question 5

Is there a file size limit?

Accepted Answer

Individual images can be up to 50 MB. In batch mode, you can upload up to 25 images at once. Clipart batch images must be square (1:1 aspect ratio) and at least 1024x1024 pixels.

Question 6

What does clipart processing do?

Accepted Answer

Clipart processing takes your image, resizes it to a print-ready dimension (2048 or 4096 pixels), and sets it to 300 DPI. It auto-detects transparency and outputs PNG for transparent images or JPG for opaque ones. You can optionally generate a listing preview image with a watermark for marketplace listings.

Question 7

How does wall art conversion work?

Accepted Answer

Upload one image and Ratio Ready generates 5 aspect ratio variants automatically. It detects whether your image is portrait or landscape and produces the appropriate set of ratios (2:3, 3:4, 4:5, 11:14, and ISO). Each variant is center-cropped with no stretching or distortion, and all outputs are 300 DPI JPG.

Question 8

How do mockups work?

Accepted Answer

Mockups use PSD templates with smart objects. Your artwork is placed into the smart object layer of each template to create realistic product photos. You can build up to 4 custom mockup sets from the template library, and all mockups in a set are generated in one batch.

Question 9

What is AI upscaling?

Accepted Answer

AI upscaling enlarges low-resolution images to print size without losing quality. It supports 2x and 4x scaling and automatically detects when your image needs upscaling based on the target print size. In clipart batch mode, upscaling is applied automatically to images that are too small — no extra settings needed.

Question 10

Can I batch process images?

Accepted Answer

Yes. The clipart and upscale tools support batch processing with 1 to 25 images per batch. All images in a batch share the same settings (print size, preview options, watermark). When the batch completes, you can download a ZIP archive with organized print and preview folders, or access individual files via the API.

Question 11

How much does it cost?

Accepted Answer

Ratio Ready uses a pay-as-you-go credit system. Credit packs start at $10, and the per-credit price decreases as you buy larger packs. Each operation has a fixed credit cost — for example, clipart processing starts at 1 credit per image and wall art starts at 3 credits. Visit the pricing page for the full breakdown.

Question 12

Do credits expire?

Accepted Answer

Credits are valid for 180 days (six months) from the date of purchase. That gives you plenty of time to use them at your own pace — there is no monthly use-it-or-lose-it deadline.

Question 13

What payment methods are accepted?

Accepted Answer

Payments are processed through Fungies.io, which accepts major credit and debit cards. Your payment details are handled entirely by Fungies — Ratio Ready never sees or stores your card information.

Question 14

What happens if processing fails?

Accepted Answer

Credits are automatically refunded for any image that fails to process. In a batch job, only the failed images are refunded — successful results are still delivered. You can also retry failed images without resubmitting the entire batch.

Question 15

Is there a free trial?

Accepted Answer

Every new account receives 100 free credits on signup — no credit card required. That is enough to try clipart processing, poster generation, or a wall art conversion to see how the service works before purchasing a credit pack.

Question 16

Is there an API?

Accepted Answer

Yes. Ratio Ready provides a full REST API with the same capabilities as the web dashboard. You can process single images, run batch jobs, manage mockup sets, and check job status — all programmatically. The API uses JSON request and response bodies with Bearer token authentication.

Question 17

How do I get an API key?

Accepted Answer

Log in to your account and navigate to your profile page. You can generate a personal API key there. Use it as a Bearer token in the Authorization header of your API requests.

Question 18

Can I use it with Make.com or n8n?

Accepted Answer

Absolutely. The REST API works with any HTTP request module, including Make.com and n8n. Upload images, poll for results, and download outputs using standard HTTP actions. The API docs include example workflows and recipes for common automation scenarios.

Question 19

What are the API rate limits?

Accepted Answer

There is no hard rate limit on API calls. However, processing jobs are queued with a concurrency limit, so if the queue is full you will receive a 429 response. In practice, this means you can submit jobs rapidly and they will be processed in order.

Question 20

Where are the API docs?

Accepted Answer

Full API documentation is available at ratioready.com/api for a public overview, and inside the app at the Docs section once you are logged in. The in-app docs cover every endpoint, authentication, error codes, and automation recipes.

Question 21

How is my data protected?

Accepted Answer

Uploaded images are processed on the server and then deleted from temporary storage within approximately 30 minutes. We do not store your images long-term. All connections use SSL encryption, and batch ZIP files are stored in secure cloud storage with time-limited access links.

Question 22

Can I delete my account?

Accepted Answer

Yes. Contact us at support@ratioready.com and request account deletion. We will remove your account and all associated data.

Question 23

Who owns the processed images?

Accepted Answer

You do. Ratio Ready claims no ownership or rights over the images you upload or the processed outputs. Your artwork remains entirely yours.

Question 24

Is my payment information secure?

Accepted Answer

Yes. All payments are handled by Fungies.io, a PCI-compliant payment processor. Ratio Ready never receives, sees, or stores your credit card details. The checkout flow runs entirely on Fungies' secure infrastructure.

Question 25

How do I contact support?

Accepted Answer

Send an email to support@ratioready.com. We typically respond within 24 hours on business days. You can also visit the contact page for more details.

Frequently Asked Questions

Getting Started

Processing & Features

Pricing & Credits

API & Automation

Account & Security

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